Having trouble connecting? READ THIS

You must be thinking, is this app really that bad? Could they have failed this hard? Well, the answer is yes and no. Jbl doesnt make it crystal clear that first off, the app ONLY works for the elites, and Im told the reflects as well, have only tried the elites with the app. Second, for the app to recognize your headphones they MUST be connected through Bluetooth. Not the aux cable. If you are wanting to utilize the app through a wired pair, then Im not really sure why you picked up a wireless set of headphones. Also in order to connect through Bluetooth wirelessly, the aux cable cannot be plugged into the headphones. The App is 4.8 stars for me. Improves the quality of music, and people who have given 1 star rating dont understand how to use the app. Hope this helps.

Pandaredpanda about JBL Headphones, v2.0.0